Wednesday, March 27, 2013

KA'OIR COSMETICS review

My name is Veronica and this is my review on KA'OIR COSMETICS.

First and foremost I want to give Keyshia KA'oir (CEO and Founder of KA'OIR Cosmetics) props and much respect for turning a dream into a multi million dollar business. She truly is an inspiration.

I stumbled across KA'OIR on facebook first. Snooki (Jersey shore reality star) had advertised it on her facebook page. At first I actually thought it was Snooki's own brand before I found out about Keyshia Ka'oir (Dior). The moment I saw her Glitz stick collection on facebook I was in love. I am crazy for all things glitter so I was immediately interested in buying a Glitz stick package. I found the website on Instagram. I went to her website kaior.com, looked through all the colors, watched her tutorials and ordered. I ordered the "Gorgeous Glitz stick package on Feb. 24. The package included 1 lipstick, 1 Glitz stick and 1 applicator. With shipping and handling it came up to around $35. I chose regular shipping, so it was suppose to be shipped in 5-7 business days.  On Feb. 28th I received an email stating that my package was shipped. I was excited and couldn't wait to get my Glitz stick. Weeks went by but no package. My excitement soon turned into disappointment.

Long story short, I ended up having to wait a month for my package to come. With several emails to the company and to USPS about the whereabouts of my package the only thing I recieved was a generic email (probably sent to everyone having the same problem) stating that my package should be there that week. That was now March 17. The week came and went, still nothing. 10 days later my package arrived. I was so disappointed because I stood by the brand and thought that with the business booming that customer service would have been better. I felt the least they should have done was give me a coupon or ANYTHING just for waiting a month for my package. Also once I got the package, lets just say it wasn't handled with care. Beat up box, crinkled flyer, and no coupon or letter acknowledging or ever apologizing for the delay. Most companies I've ordered from would have given me at least that much. I just didn't feel appreciated or much like a "valued customer".

When my package finally did arrive I was as happy as a kid in a candy store. But more relieved than anything.  While I was waiting for my package I went online and had seen that tons of other women had complained about the same thing. Women were complaining about how long delivery took, other women complained about receiving the wrong products and customer service not fixing the problems. Seeing all of those complaints made me a little weary about ordering from KA'OIR. I was also nervous about recieving the wrong order too. I think once they fix the delivery issues and provide a customer service number KA'OIR will be an even bigger success.

The product itself is good. Great? No but its pretty. Definitely not worth the wait. It goes on smooth and its creamy. The Glitz is very pretty and gives the lipstick a totally diffrent look. The glitter is very shinny/shimmery and makes your lips pop. When you put it on youll definitely turn heads. Ive gotten complements and stares from people looking like "wtf?" "what are you wearin?" . I do like it and think its pretty. So if you want to stand out this product is for you. Just hope you're experience with the delivery isn't as bad as mine.

Whould I order again? No and yes. No I'll never order online again. And Yes, I'll buy Kaior cosmetics if they were sold in stores. That way I can get what I want without the long wait.  

PROS:
.Lots of variety
.Pretty/unique colors
.Smooth and creamy
.You'll get alot of attention

CONS:
.Poor customer service
.Took way too long for product delivery
. Many items are on back order but isn't stated on website
.A little on the pricier side $$$ (lipsticks cost more than MAC)

I hoped this article helped anyone looking to order from KA'OIR Cosmetics. This isn't written to turn anyone away from buying this product. Its just me expressing my personal views and experiences.

2 comments:

  1. i already typed this message but it seems to have disappeared. anyway. i know this is an older post but i was looking for ka'oir reviews because i would like to order glitzsticks and i just would like to say that that lipstick looks great on you and you're beautiful.
    greetings from italy :)

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  2. Great info! I recently came across your blog and have been reading along. I thought I would leave my first comment. I don’t know what to say except that I have. LUXDAM

    ReplyDelete